Ordered the wrong shade online?

We know choosing your exact colour match online can be tricky, which is why we've created our Colour Match Guarantee!

If you ordered the wrong shade of foundation or concealer from our website then you are entitled to exchange your foundation, for the correct colour! All you need to do is...

Email your proof of purchase, delivery address and NEW shade to: 

Terms & Conditions:

  • Only valid for 30 days after purchase is made. If it doesn't match, don't wait to contact us or we won't be able to swap it!
  • This is only available for products purchased online at thinlizzy.co.nz | thinlizzy.com.au
  • You are only to exchange your shade ONCE per order.